This is not uncommon and usually it has nothing to do with the ink cartridge itself. Most Brother Printers up until early use 2 small infa-red beams which detect the ink levels and also wether there is in fact a cartridge installed in the printer.
Unfortunately due to a number of factors sometimes the printer doesn't detect that a new cartridge has been installed. This usually occurs either if the cartridge is replaced before the printer prompts you to replace the cartridge or when the cartridge is replaced with the printer turned OFF.
You should always replace the ink cartridges when the machine is ON and only when prompted to do so. In the event that the printer doesn't detect that you have replaced the cartridge simply remove ALL cartridges and one by one install them again. Talking Tom Cat. Clash of Clans. Subway Surfers.
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